If you want to return your unworn purchase please let us know about it within 14 days after you have received your parcel. Then you have got 14 days to send the purchase back to our company upon the address:
CHODAKI.PL Monika Witkowska, Pl. Wejhera 12, 84-200 Wejherowo, Poland
Refunds will be processed to the original method of payment within 10 business days. For international orders you'll be refunded the full product price without the original shipping.
Our complaint policy does not include the following:
- clogs with defects described or otherwise visible upon placing the order
- clogs with mechanical defects of the wooden sole (scuffs, chipping), damage resulting from badly fitting clogs (wrong size)
- complaints about comfort, appearance, buckles, zips, heels, etc.
- damage of the shoes caused by normal wear tear as well as damage caused by wooden soles to your skin or outfits (like stockings, socks, etc.).
- if the colour of your natural leather and wooden elements runs as a result of sweating or intense exposure to water/humidity
- differences in colour and leather texture, wrinkling or breaking of leather surface resulting from normal wear and tear, which are the natural phenomena with leather use.
Once the return has been processed, you will receive a return email confirmation.